For Patients
Need Project Access Services?
Project Access works by a direct referral process, meaning you will need a referral sent to us from a participating provider.
How do I qualify?
- No access to affordable health insurance
- Be between the ages of 19 and 64
- Resident of Washington, Carter, Unicoi, or Johnson County
- Income is at or below 225% of the Federal Poverty Level

What is the process?
- Step 1: Ask your provider if they participate with Project Access. If they don’t, but are interested, please have them call us at 423.232.6700.
- Step 2: The provider will send a referral addressing your specific needs.
- Step 3: You will receive an introduction letter from our referral specialist.
- Step 4: You will call Project Access and participate in a screening call and schedule an appointment with a Care Manager.
- Step 5: Attend your enrollment appointment. At your enrollment appointment you will discuss your medical and social needs, the program requirements, and next steps.
- Step 6: Once all household documents are provided, enrollment is determined.
- Step 7: All referrals received will be case reviewed.
- Step 8: You will be notified of all diagnostic and specialist appointments as they are scheduled.
- Step 9: You will complete the re-enrollment process every 6 months to determine if Project Access services are still needed.
What documents do I need to bring to my appointment?
Please bring all of the below documents that apply to everyone in your household (those who are sharing or providing resources):
- Last filed tax return and W-2s OR a statement of non-filing which can be found here https://www.irs.gov/pub/irs-pdf/f4506t.pdf
- 6 most recent bank statements for checking, savings, retirement, savings, or bond accounts
- 3 most current paystubs for everyone working in the home.
- Social Security/Disability letters stating the monthly amount received.
- Unemployment benefits statement
- Military Allotments
- Strike benefits
- Vehicle registrations for all vehicles owned including auto, motorcycle, boat or RVs
- Public assistance letters (including WIC, utility assistance, housing assistance, etc)
- Food Stamp/SNAP benefits letter
- Copy of COBRA insurance offer or employer health plan
- All monthly bills that you are paying even if they are in another person’s name. We require the most current statement of the following if applicable:
- Rent/Mortgage
- Water
- Electric
- Gas/propane/kerosene
- Food
- Telephone
- Internet
- Cable/Satellite
- Child Care
- Child Support/Alimony
- Car Payments
- Auto Insurance
- Home/Renters Insurance
- Medical Bills
- Property Taxes
- Credit Cards
- Loans
Please bring the following as it applies to you individually:
- Picture ID
- List of all medications


For further information, please call our office at 423.232.6700.