What We Do


How We Help

Our Project Access concept looks at traditional healthcare delivery and understands the barriers our patients face when they are told they need to see a specialist. This news is scary for anyone and for those with no insurance and an inability to afford care it can be devastating for the patient and their family.

The individuals we serve are typically between the ages of 19 and 64 and reside in our 21 county service area. They are screened for qualification and must have no access to affordable health insurance and have income at or below 225% of the Federal Poverty Level. We provide comprehensive, specialty care coordination for the low-income and uninsured residents of the Appalachian Highlands.

A patient is referred to us by a medical provider due to an identified specialty need and we schedule them with one of our Specialty Care Coordinators who qualifies the patient. Qualification is a multi step process for our patients. Our participating specialty providers donate their services for our patients. We help provide scheduling for patient transportation, access to life saving medical equipment and find primary care providers for patients.

We also have a program that partners Federally trained and Certified Navigators with Tennessee residents in need of assistance with insurance applications on the Health Insurance Marketplace exchange. Patients may qualify for insurance but do not realize they qualify or just need a helping hand to apply.




Our services are available for individuals who reside in the 21-County Service Area of the Appalachian Highlands, are at or below 225% of the federal poverty level, are uninsured and do not have access to affordable health insurance.


Specialty Care Coordination

Our Specialty Care Coordinator Program is the heart of Project Access. Our Care Coordinators work one on one with patients to coordinate their donated specialty medical care. This program is available for eligible, uninsured, low-income residents of the Appalachian Highlands​.

Our Care Coordinators coach patients on program expectations and expected behavior while accessing needed resources. They work closely with all of the providers involved in the patient’s care to reduce unnecessary waste of services, facilitate appropriate referrals and monitor all use of resources. ​

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Health Insurance Marketplace Navigation​

Our Health Insurance Marketplace Navigator Program partners Federally trained and certified navigators to assist consumers in Tennessee with insurance applications on the Health Insurance Marketplace exchange.

The consumer meets with a federally trained and certified navigator to create or update their marketplace profile and submit their application. Navigators also help with TennCare (Medicaid) applications and renewals. ​​*Available for TN residents only.

Who We Serve

When Providers contribute their time, skills, and expertise to our nonprofit program they help to ensure our patients have access to the specialty medical care they need. Our patients thank us and our participating providers every day for their passion for serving and saving lives!

We love our participating providers and our wonderful patients. If you have any questions or need further information check out the links below and thank you for being a part of Project Access.

Frequently Asked Questions

We know that our community has questions from time to time so here are just a few of the most frequent that we hear.

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Have more questions? Feel free to reach out, get in touch with one of our fantastic staff.